Data Privacy Policy
This policy was last updated on June 7, 2024
Privacy Policy
This privacy policy sets out how uses and protects any information that you give when you use this website.
is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- Name
- Contact information including email address
- Demographic information such as zipcode, preferences, and interests
- Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, SMS, or phone. We may use the information to customize the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We may use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website experience, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Your web browser will allow you to choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at support@clicktojammarketplace.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. To request a copy of the information disclosure provided by , please contact us via email to support@clicktojammarketplace.com
MERCHANT RETURN & EXCHANGE POLICY
- Each merchant has its own return and exchange policies, so they may differ from one to another.
- Typically, returns and exchanges must occur within 30 days of delivery.
- For specific details on return, exchange, insurance fees, non-refundable items, and refund policies, please check each merchant’s website.
- Some merchants may charge a return label fee, which could either be deducted from your refund or paid separately when you process your exchange.
- Return eligibility for undamaged or unstained products is determined at the discretion of the merchant's return and exchange policy.
- Some merchandise may be labeled with “No returns or exchanges,” in which case, the return policy is at the merchant's discretion.
- Please note that items that have been exchanged cannot be returned or exchanged again, according to the merchandise policy.
- While some merchants require customers to pay for return shipping, others offer free returns in the form of store credit, which is issued promptly and never expires.
- Customers are responsible for any losses incurred due to incorrect address details. If you choose to use your own carrier, we recommend selecting an insured and trackable shipping service, as the merchant is not liable for lost or damaged packages.
- To avoid delays, please use a mailer bag when returning items, as opposed to a cardboard box. This helps ensure accuracy in return labels and processing.
- ClicktoJam MarketPlace (CMP) is not responsible for any merchandise, products, content, copyright issues, or services provided by the merchant’s website, either before or after shipping.
Please allow 30 days for a response.
